Gift cards are available in any increment. Gift cards from PENZONE Salons + Spas make the perfect gift for any occasion! Please know that much consideration will go into each circumstance – in a way that supports you + our professionals. Thank you for your business + for always showing up for yourselves + our professionals. We truly believe that our guests are the best. If you’re not already subscribed, opt in for email + text reminders 48-hours prior to your visit! If your visit cannot be shortened in the time available, the guideline above may apply. If you are running late for an appointment by 10 minutes or more, we’ll do everything we can to accommodate your service. This guideline is for those who often miss appointments + not for those experiencing an extreme circumstance or emergency. Missed appointments without cancellation may be charged 100% of the service price. This allows our artists to accommodate other guests who are often on a wait list! Our aim is to be understanding of that, especially for our loyal guests. We’re all human + understand things come up. If your appointment is cancelled less than 24-hours prior to the appointment date + time, a 50% cancellation fee mayapply. These guidelines help honor their time + talents and support their livelihood. Our professionals are commission-based + earn their compensation by completing services. Our guidelines were created to deter the very few who frequently cancel + no show their appointments. Pay with a PENZONE gift card, an alternate credit card, or even cash. While a credit card must be on file to guarantee your appointment time, please know that a variety of payment options are available. A small padlock in your browser indicates that the site is secure. If you’re more comfortable, enter your information online at or on our app. Our Guest Experts are happy to help you when you’re booking in the salons or on the phone. Once entered, your information is encrypted in the system, and safe + secure. Once securely saved online, in our app, or from your call into our Guest Experience Center, you’re all set! To guarantee your appointment time is held exclusively for you, a credit card must be saved to your guest file.
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